No returns accepted after a 7 day working period from the date of invoice issued.
All returns are to be communicated in writing to your relevant sales administrator for approval, stating the relevant document number and style(s) to be returned and the reason for return.
No goods will be credited / exchanged unless prior authorization and an authorization number have been obtained from your sales representative.
Items must be returned in their original packaging.
NO RETURNS will be accepted on white/light colored or branded items.
The Seller reserves the right to refuse to accept goods returned for credit.
The Seller reserves the right to refuse to recognize any complaint from the Buyer in respect of shortages especially where the invoice has not been endorsed with the amount claimed as having been short delivered.
Samples to the Value of R30 or less will not be eligible for return.
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